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Department of Home Affairs Kempton Park Review - Department of Home Affairs Compliment
Department of Home Affairs Kempton Park Review

Department of Home Affairs Kempton Park Review

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Department of Home Affairs Compliment


I went to the Department of Home Affairs on the 1st of April to make amendments on my ID, filled in forms and stood in the queue for approximately 3 hours.

When I finally got the counter, hungry. tired and irritable; what a pleasure it was to be served by a Ms Ntswaki Mafaisa! She extended friendliness I didn't expect after standing there and watching her colleagues being rude, impatient, and shouting at people when they made mistakes on their forms.

She was a such a breath of fresh air, showed me where else I needed to fill in the forms without embarrassing me, so friendly, calm and professional. Home Affairs is privileged to have an employee of her calibre who treats and serves people with utmost professionalism, friendliness, dignity and respect.

Ms Ntswaki Mafaisa keep it up, you never know who's watching!!


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